Mission Statement

"Our mission is to create peace of mind and build enduring relationships."

Bob Lancaster Insurance's mission statement is the core of our culture. Our customers always come first, and we strive to provide them with the products and service that best respond to their needs. Building trust and fostering loyal, long-lasting relationships are the essence of who we are and fundamental parts of our company values.

Putting our mission statement to work

Our employees work hard to connect with our customers on a very real and personal level. Find out what Bob Lancaster’s mission means to them and how they carry it out every day.

Bob Lancaster Insurance, serving Florida's insurance needs since 1964. Contact us today at 321-725-1620 - see what we can do for YOU and YOUR BUSINESS!

Friday, November 13, 2015

Don’t Fiddle on Your Roof When it Comes to Repairs

Roof repair is part of routine home maintenance, but you don’t have to wish you were a rich man to make improvements that could extend the life of your roof. And the timing couldn’t be better – now that we’ve escaped the ever-present dew and rain of Florida’s summer season, the weather is ideal to upgrade your roof. The materials are cooler to handle while still being warm enough to seal correctly – helping avoid trapped moisture that can lead to blistering and other problems. Beyond keeping you safe in the event of a storm, a roof that’s retrofitted to meet hurricane standards can help pay for itself in the way of wind mitigation credits and discounts from your homeowners insurance company.
Here are areas to consider when making your roof hurricane and mitigation inspection ready:

Roof Covering

Your roof covering can be the deciding factor as to whether your house qualifies for wind mitigation discounts. If you plan to recover your roof, slate, tile and asphalt shingles are the most common materials used in Florida however, metal panels and wood shingles and shakes are also options for your consideration. Consult with a roofer to determine which material is best for your home.
Tip: To protect roof coverings from both wind and hail damage, look for roof coverings that are both wind and impact rated.

Secondary Water Resistance (SWR)

This coating seals to the roof deck and protects the building if the roof covering fails during intense winds and keeps rain from leaking into the house. SWR provides a layer of waterproofing by sealing the seams in the roof deck.
Tip: Some insurance companies will consider a concrete roof deck a secondary barrier but most only apply the credit for self-adhering modified bitumen (peel and stick roofing), so check with your carrier.

Roof-to-Wall Connection

Your roof is connected to the walls of your home, which are secured to the strongest anchor on your property – your home’s foundation. The roof-to-wall connection (also known as continuous load path) keeps the roof on your home by transferring uplift loads on the roof into the supporting walls. The weaker the connection, the higher probability the roof will be pulled off during high winds.
Tip: The four most common connection types (listed from strongest to weakest) are double wraps, single wraps, clips, and toe nails.

Roof Deck Attachment

Poorly attached roof decking is the leading cause of home damage from hurricanes. The roof deck holds the whole house together, providing structural integrity. Most roofs in Florida consist of shingles nailed to plywood sheets. If the plywood sheets are not securely nailed to your roof trusses, additional nails, and/or longer nails, along with a foam adhesive should be added to ensure the plywood is not blown off in a hurricane.
Tip: In order to qualify for mitigation credits, roof decking/sheathing must consist of 1/2" (min) plywood or OSB that is fastened to the trusses/rafters with 8d (min) nails having nail spacing not exceeding 12" on the field trusses/rafters and 6" on the seam trusses/rafters.

Roof Shape

Most homes in Florida feature flat, hip, or gable shaped roofs. Compared to other types of roofs, hip roofs generally perform better in extreme winds because they have fewer sharp corners and their construction makes them inherently more structurally stable. Hip roofs are sloped downward on all sides like a pyramid and offer the greatest insurance discounts.
Tip: Steeply pitched roofs (roofs angled to the horizontal at 30 degrees or more) usually perform better in hurricanes than flat roofs because uplift on the windward roof slopes is either reduced or eliminated.

Gable End Bracing

Gable end walls, if not properly braced and anchored, can take a tremendous beating during a hurricane. When the connection between your home’s wall framing and roof framing at the gable ends is weak, the gable end walls can get sucked out by the wind, exposing your home to rain and damaging your insulation, drywall and contents.
Tip: Any gable end that is more than 48 inches should be braced to the 2001 Florida Building Code standard to qualify for an insurance discount.
Roof failures account for the largest amount of loss during a hurricane. Now’s the time to raise your roof (strength) in preparation for the next storm and make improvements that could reduce your insurance premiums. Do you have any helpful hints to share about roof upgrades?

Contact us for all your Insurance needs! (321)725-1620
Bob Lancaster Insurance
Serving Florida since 1964

Thursday, November 5, 2015


Truck unloading is a daily activity in many businesses. It is also a regular source of injuries to the driver, workers and visitors. Employers have a responsibility to ensure they maintain a safe working environment. Forklift operators are also responsible for the safety of others in the unloading area.

This guideline should be used to help management establish safe work procedures as it relates to vehicle unloading

.• Establish an Unloading Area: 

o Area should be level to help maintain stability of the truck and trailer. The ground should be free of potholes and debris.

o Area should be free of overhead electric lines. o Area should be clear of other traffic -- vehicles or foot. Pedestrians, the truck driver, or others employees not involved in the unloading process should be clear of the area.

o Area should have sufficient lighting for early morning or evening unloading.

o If possible, the designated area should be a one-way route to prevent the need for vehicles to back up. If a driver is required to back the vehicle, a spotter should be used to protect pedestrians and property.

• Guidelines for Truck Drivers: 

o After checking into the office, the driver should proceed to the designated area and remove tarps, straps, or other load securement devices. Secure this material so it is not an obstruction to the forklift operator during the unloading process.

o Driver should secure vehicle, apply brakes, and turn off engine, as appropriate, to prevent unsafe movement during the unloading operation.

o Driver should proceed to a designated area (safe zone) located away from the truck and outside of the unloading area. The driver should remain in that area during the unloading operation. o NO material should be unloaded nor should any forklifts be operating in the area around the truck until the driver has completed all of the tasks above and moved to the designated safe zone.

• Guidelines for Forklift Operators: 

o Operating a forklift should be limited to individuals who are trained and qualified to do so, including general forklift safety topics and equipment specific training. Initial training should be completed prior to authorization of the driver to operate the forklift. Refresher training should be completed every three years and following any forklift-related accident, property damage, or near-miss incident.

o Have a clear understanding of the material being unloaded; unloading a bunk of 2x4 is different from unloading laminated beams or a pallet of roof shingles.

o Check the load -- Make sure that the load has not shifted, banding is still in place, and the overall load is in good condition and not likely to move or fall during the unloading process.

 o No one, including other workers, should be on the opposite side of a truck from a forklift while it is unloading material.

o EMPOWER your forklift driver to stop the unloading process if the location of the truck driver cannot be confirmed or someone else enters the unloading zone.

While unloading of material is an everyday activity at most operations, safety cannot be taken for granted. It is management’s responsibility to ensure that proper training and safe unloading procedures are in place and enforced.

 NOTE: These guidelines should also be used for loading operations.

Contact us for all your Insurance needs! (321)725-1620 
Bob Lancaster Insurance
Serving Florida since 1964