Mission Statement

"Our mission is to create peace of mind and build enduring relationships."

Bob Lancaster Insurance's mission statement is the core of our culture. Our customers always come first, and we strive to provide them with the products and service that best respond to their needs. Building trust and fostering loyal, long-lasting relationships are the essence of who we are and fundamental parts of our company values.

Putting our mission statement to work

Our employees work hard to connect with our customers on a very real and personal level. Find out what Bob Lancaster’s mission means to them and how they carry it out every day.

Bob Lancaster Insurance, serving Florida's insurance needs since 1964. Contact us today at 321-725-1620 - see what we can do for YOU and YOUR BUSINESS!

Thursday, February 23, 2017


Buying a house is a very personal matter for both the buyer and the seller. Parties often rely on the expert help of a real estate professional in order to navigate the often confusing ins and outs of the process. What happens when that relationship turns sour? Consider the following.
A young couple is house hunting for their first house — in hopes of getting a fixer upper they can make their own. They purchase an updated property that showed no clear signs of termite damage. The house they purchased was advertised as a “handyman” special. After closing, the couple immediately started on repairs they expected to be mostly cosmetic. When remodeling the living room, they took down drywall and found prior termite damage. The couple filed suit against the sellers, the seller’s agent and their own agent for failing to disclose information.
That’s just one of many examples of situations in which real estate professionals can find themselves in hot water. Knowing the most common ways real estate agents get sued, and how to protect your clients from lawsuits is essential.
 Failing to disclose a property defect
If clients find defects in the property after signing the papers, they can be quick to blame the agent. Encourage your clients to perform a thorough inspection on each property and document every bit of damage.

Giving legal advice

Clients often expect that their real estate agent has the answer to every question they ask. On the same note, agents want to help their clients to the best of their ability. However, it is important to remember that most states consider it illegal for a real estate agent to give tax or legal advice.

Misleading clients

It’s natural for agents to want to make their property stand out from the crowd. Agents may feel the urge to exaggerate about certain features the house may have, or the condition of the property itself. Explain to your clients that they should not exaggerate about features or conditions of the house when selling the property.

Failing to keep your clients’ data safe

Hackers want personal information. If they get it — your client will be the one who pays. Install security software and keep paperwork in a secure place in order to avoid data breaches. Additionally, make sure to encrypt data and change your password frequently. 

Failing to recommend inspections

Buyers trust the opinion of a real estate professional, but often times there are things agents may not know about the property. Make sure your clients recommend that buyers get inspections before purchasing a property.

Bodily injury

If agents are found liable for an injury a client sustains at a showing, they will be responsible for reimbursing any accident-related costs. Before showings, make sure debris is picked up and any snow or ice is shoveled and melted.

That there are ways you can protect yourself from financial loss resulting from claims. Real estate professionals should be covered by an errors & omissions policy to protect themselves and their business. The experts at Bob Lancaster Insurance are here to help you find e&o coverage that fits your needs. Contact us today!
Contact us for all your Insurance needs! (321)725-1620 
Bob Lancaster Insurance
Serving Florida since 1964