Mission Statement

"Our mission is to create peace of mind and build enduring relationships."

Bob Lancaster Insurance's mission statement is the core of our culture. Our customers always come first, and we strive to provide them with the products and service that best respond to their needs. Building trust and fostering loyal, long-lasting relationships are the essence of who we are and fundamental parts of our company values.

Putting our mission statement to work

Our employees work hard to connect with our customers on a very real and personal level. Find out what Bob Lancaster’s mission means to them and how they carry it out every day.

Bob Lancaster Insurance, serving Florida's insurance needs since 1964. Contact us today at 321-725-1620 - see what we can do for YOU and YOUR BUSINESS!

Monday, February 22, 2016

Bob's Rules of Insurance – Rule 3 – Preventing A Loss Is Better Than Being Insured

Rule 3 – Preventing a loss is better than being insured. Limiting a loss is the next best thing to preventing it.

I consider any loss as a failure in some system. Build operations and procedures to prevent and limit loss. Place backups. Create stop-gaps and fail-safes.

Inspect your electrical systems annually. Install water-usage alarms to notify you of a burst pipe. Test your evacuation plan. Install a security system. Build a video surveillance system. Perform regular inspections of your facilities. Look for unsafe conditions, hazards, maintenance issues.

In a heavy rain, inspect for water flow around your property. Where is water collecting? What could prevent water from draining away from your buildings?

Consider “what if” scenarios. What if our computer crashed? What if our main supplier shut down? What if we lost power for 5 days? What if our best customer cancelled?

Redundancy is an often overlooked tool. I have a home phone, cell phone, and Skype subscription so I am sure to be able to get and make calls. I backup my computers on-line to a server. I also backup my computers on a separate harddrive.  Much of my work is online so I can work from almost anywhere.

Build a communications plan. Have an accessible, updated list of customers, employees, suppliers, and service providers.

Any disruption is expensive. Plan to prevent disruptions and to limit them.

Contact us for all your Insurance needs! (321)725-1620 
Bob Lancaster Insurance

Serving Florida since 1964

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