Mission Statement

"Our mission is to create peace of mind and build enduring relationships."

Bob Lancaster Insurance's mission statement is the core of our culture. Our customers always come first, and we strive to provide them with the products and service that best respond to their needs. Building trust and fostering loyal, long-lasting relationships are the essence of who we are and fundamental parts of our company values.

Putting our mission statement to work

Our employees work hard to connect with our customers on a very real and personal level. Find out what Bob Lancaster’s mission means to them and how they carry it out every day.

Bob Lancaster Insurance, serving Florida's insurance needs since 1964. Contact us today at 321-725-1620 - see what we can do for YOU and YOUR BUSINESS!

Monday, February 29, 2016

Bob's Rules of Insurance – Rule 4 – Insurance Is A Process, Not An Event

Rule 4 –  Insurance is a process, not an event.

Managing your insurance is not just about your policy renewals.  As your business changes, your insurance must change.

Your insurance is determined by your exposures.

Certainly the renewal process is important.  However, there needs to be a regular chance to review and update coverage during the policy year.

You buy insurance as a part of a plan to manage risks – insurance does not create risk – insurance is a tool to mitigate the impact of risk.  For example, you have the exposure of employees causing an accident while driving their personal car on company business.  You transfer that risk to your insurer when you buy non-owned auto insurance.

As your exposures evolve, your insurance should evolve.

Open claims should be reviewed at least quarterly.  Halfway through your workers’ comp year, you need to push adjusters to reduce open claim reserves.

Monthly walk-throughs help to identify hazards that have developed.

If nothing else, talk with your insurance advisor a few times a year to update him on changes you have made to your operation.  You’ll also hear of emerging insurance issues – if your advisor is any good.  You can get help with budgeting for the future.

Contact us for all your Insurance needs! (321)725-1620 
Bob Lancaster Insurance

Serving Florida since 1964

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